Question 1

Can you relocate my internal NBN box?

Accepted Answer

Yes. If you need your NBN box moved to a better spot, we can check your NBN technology and organise the relocation for you. We make the process straightforward and help keep your setup neat and practical.

Question 2

How can you improve Wi-Fi coverage in the premises?

Accepted Answer

If your Wi-Fi does not reach every room, we can help improve coverage. The right fix may be better equipment placement, extra cabling or another network solution. We can look at your layout and recommend the best option.

Question 3

Can you set up a separate internet connection for a granny flat?

Accepted Answer

Yes. In NBN terms, this is usually a subsequent connection or additional line. We can help you understand what is needed and arrange the next steps so the granny flat has its own connection.

Question 4

Is my broadband connection up to it?

Accepted Answer

Are your speeds too slow? Is your bandwidth rubberbanding? You may not have the right connection for your internet needs. Give us a call!

Question 5

Which NBN is right for us?

Accepted Answer

With a wide variety of technologies, from FTTP, FTTN, FTTC, HFC, one of them will be designated to your area. Take a look... Residential | nbn (nbnco.com.au) Business | nbn (nbnco.com.au)

Question 6

Who should you use for telecommunications and data cabling?

Accepted Answer

You should use a registered cabler for telecommunications, data, security and fire cabling. They must also have the right registration for the type of work they are doing, from restricted through to open registration.

Question 7

Can you move NBN cabling underground instead of running it overhead?

Accepted Answer

Yes. We can plan the digging, trenching and conduit work needed to move your cabling underground or reroute it to a better position on the property. We can help with copper data, RG6 antenna cabling and fibre cabling. Get in touch and we can talk through the best option for your site.

Question 8

My internet speed is too slow, can you help with this?

Accepted Answer

We sure can help you with your slow internet speeds. Let us know what you need and we will endeavour to improve your overall internet performance!

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